In Jan 2016 one year into our annual audit of ISO 9001 – 2008 we were recommended to apply for ISO : 9001 : 2015.
In Oct 2016 the process began and was successfully achieved in Jan 2017.
The process requires two stages (S1) being a recertification audit, which requires us to demonstrate the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
(S2) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to the customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001 : 2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services that it provides.
Running a successful company requires the correct systems and processes in place; ISO 9001: 2015 will give you that platform. Your key staff will follow the correct and recognised procedure each time, this prevents other unregulated procedures from being implemented.
ISO is not just about ticking your business box, it is your recognised business compliance which will save you time and money, it will make you efficient in every department, once this is achieved you will deliver the most important thing a business can “VALUE“.